At Elkhorn, their goal remains unsurpassed customer service and 100% customer satisfaction. All Elkhorn rods and reels have a lifetime warranty. Keep in mind: Elkhorn fly rods and fly reels are not sold with an upfront “insurance policy.”  Elkhorn continues to keep their high quality high performance equipment affordable and do not “build in” replacement costs when you purchase the product. If you break it, the repair or replacement cost is fair and minimal. Unconditional free lifetime replacement comes with a catch: You pay dearly for this “insurance” at the time of the purchase, sometimes paying three to four times the cost of what an Elkhorn product costs. Additionally, high priced rod and reel manufacturers charge for warranty service as well. Please keep this in mind should the need arise to use the Elkhorn No Nonsense warranty service.

Their no-nonsense rod guarantee is simple; if the rod gets broken, they will repair or replace a broken section for $42 each, $62 for butt sections. Spey rod sections are $62 each and butt sections are $112 each. These costs include return shipping and insurance.

Elkhorn bamboo rods are covered by a limited lifetime warranty. Bamboo rods are handled on a case by case basis but repairs and/or replacement, if possible, will not exceed $112 per section. In some instances, no replacement parts are available and repairs are not possible. Again, keep this in mind before you purchase an Elkhorn bamboo rod. These high quality beautiful bamboo rods continue to be the most affordable cane rods on the market. However, they do not come with an unconditional “insurance policy.”

If any Elkhorn fly reel has a problem, repairs/rebuilds are handled on a case by case basis, but will not exceed $60 for a complete reel reconstruction or rebuild, and often the only charge is the return shipping and insurance. There is no charge for worn out reel parts. Lost reel parts are sold for a minimal fee or are free. Most problems associated with their reels are due to neglect. Never put a reel away for long term storage, especially in the neoprene reel pouch, when the reel is still wet from use. Minimal maintenance in the form of occasional light lubrication to the internal bearings cannot be overlooked. And when the reels are used in salt water, make certain the reel is thoroughly flushed, rinsed, dried, and lubricated at the end of the day and before long term storage. When we say "flushed," this means submerging the reel in a bath of fresh water and stripping and retrieving line while underwater, then allow the reel to dry. When the reel is dry is a good time to lubricate the bearings. We recommend Tri-Flo teflon aerosol lubricant. Any synthetic aerosol lubricant will suffice. Do not use petroleum based lubricants on the bearings as they tend to attract dirt and other particles. See the “Reel Maintenance” section for more details.

No glitz, no glamour, no slick advertising, no hefty price tag: No Nonsense. So fish hard, you're covered!

Warranty Instructions

Should you need to send in a rod for warranty service, you need to send in the entire rod in its original case along with the completed form below. If you are using a shipping tube, make sure to use plenty of tape on the end caps as the rod can pop the ends of the tube and the contents may become lost. USPS offers free tri-fold cardboard shipping containers if you are shipping USPS Priority 2-3 day (recommended). Please include a note which includes your return address and a phone number. Elkhorn will normally complete warranty work within one to three days, but occasionally may take up to one week. They highly recommend sending the rod with insurance and signature confirmation. Elkhorn nor FlyFishingrazCy.com are responsible for rods that are damaged or lost during shipment to Elkhorn Rod and Reel. Send the rod to: 

Elkhorn Warranty/Repairs
3121 W. Eisenhower Blvd
Loveland, CO 805037

Should you need to send in a reel for warranty service, please send the reel in the original neoprene pouch in a cardboard shipping box with plenty of packing material along with the completed form below. There is no need to remove fly line from the spool. Once the reel is received, Elkhorn will contact you with an estimate for repairs before we begin work. Please include a return address and phone number. Personal checks or credit cards are accepted. You can call ahead of time to get an estimate as well. Elkhorn guarantees less than a one week turnaround time, but 90% of our reel warranty work is done within one day. They highly recommend sending the reel with insurance and signature confirmation. Elkhorn nor FlyFishingCrazy.com are responsible for reels that are damaged or lost during shipment to us. Send the reel to:

Elkhorn Fly Rod and Reel, LLC
3121 W. Eisenhower Blvd.
Loveland, Colorado 80537